Terms & Conditions

Terms & Conditions

Conditions of use of the milkteds® website

Your access to and use of the milkteds® website (this site) is subject to the following terms and conditions which, by accessing and browsing this site, you accept without any limitation or qualification.

We may revise these terms and conditions from time to time. Please check this page regularly to ensure you are familiar with the current version.

This document incorporates our privacy policy.

The full name of the company is Milkthreads Ltd and our office is at Adamson House, Towers buisness park, Wilmslow Road, Didsbury, Manchester, M20 2YY, United Kingdom. Customer Services can be contacted on UK freephone 0800 161 3878, international +44 800 161 3878 or by email: customers@milkteds.com. 

(1)    Introduction  
These terms and conditions govern your use of www.milkteds.com; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, please do not use www.milkteds.com. 

2)    Intellectual property rights

Unless otherwise stated, we or our licensors own the intellectual property rights in the website and all material on the website. Subject to the licence below, all these intellectual property rights are reserved.

(3)    Licence to use website     
You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions below.  
You must not:
(a)republish material from www.milkteds.com  (including republication on another website)
(b)sell, rent or otherwise sub-licence material on www.milkteds.com
(c)reproduce, duplicate, copy or otherwise exploit material on www.milkteds.com  for a commercial purpose
(d)edit or otherwise modify any material on www.milkteds.com


(4)    Limitations of liability
The information on www.milkteds.com is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website. Whilst we endeavour to ensure that the information on www.milkteds.com is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on www.milkteds.com  is kept up-to-date. To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill. Our liability is limited and excluded to the maximum extent permitted under applicable law.  We will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with www.milkteds.com, whether arising in tort, contract, or otherwise.  Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings arising under terms and conditions or in connection with our website, whether direct or indirect, and whether arising in tort, contract, or otherwise. However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability, which cannot be excluded or limited under applicable law.

(5)    Restricted access
Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.
If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential.  You accept responsibility for all activities that occur under your user ID or password.
We may disable your user ID and password at our sole discretion or if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.


(6)    Comments
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.
You must not use www.milkteds.com  in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.  
You must not use our website for any purposes related to marketing without our express consent.
You must not use our website to copy, publish or send mass mailings or spam.
We reserve the right to edit or remove any material posted upon our website.
In respect of all material that you post on our website, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-licence such rights.


(7)    Links
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Milkthreads prior written consent.


(8)    Variation
We may revise these terms and conditions from time to time. Please check this page regularly to ensure you are familiar with the current version.


(9)    Entire agreement
These terms and conditions, together with our privacy policy, constitute the entire agreement between you and us in relation to your use of www.milkteds.com , and supersede all previous agreements in respect of your use of this website.


(10)    Law and jurisdiction
These terms and conditions will be governed by and construed in accordance with English law, and any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.
Your statutory rights are not affected by these terms and conditions.


(11)    Registrations
Our company registration number is 08667988.
Our VAT number is GB 181 5184 08. 

Registered trademarks of milkteds® Ltd, our licensor

UK00003038552 MILK TEDS, UK00003039959 MILK SOCKS, UK00003041411 MILKSHAPE, UK00003059272  milkteds® figurativeUK00003061724 MILKTIGHTS figurativeUK00003061725 MILKSOCKS figurative

(12)     Our contact details
 Our office address is: Milkthreads Ltd, Adamson House, Towers Business Park, Wilmslow Road, Didsbury, Manchester, M20 2YY, United Kingdom.  UK Freephone: 0800 161 3878    International: +44 800 161 3878.

Our warehousing and distribution address is: (for delivery and returns), Milkthreads Ltd, Exact Abacus, Western Avenue, Matrix Park, Chorley, Lancashire, PR7 7NB, United Kingdom. 

Our registered address is: Milkthreads Ltd, Western House, 44 Western Road, Manchester, M19 6LF, United Kingdom

You can contact us via customers@milkteds.com.


Please note, our website is a UK site and therefore value added tax is included in the price. However for VAT regsitered businesses in the EU (outside of UK) and all consumers (trade and public) in the rest of the world outside of the EU, the VAT will be deducted at checkout when the delivery address is entered. The delivery address may trigger a manadorry customs charge for a select few countries, please read our payments page for further details.
Please note, on occasion we may ask you to re-order going through our 3D secure stage.

Data Protection:

All information collected by milkteds® is stored and handled in accordance with the Data Protection Act 1998. Personal and financial information collected on this site is used for the sole purpose of processing and delivering your order.

Milkthreads Ltd is registered with the Information Commissioner's Office under registration reference ZA098627.

Online security and privacy policy

A cookie is a text only string of information created by a web site on your computer. The web site uses this cookie to identify you when you return to the site.

Our cookies cannot harm your computer and do not contain any personal or private information. A cookie typically contains the name of the domain from which it has come, the ‘lifetime’ of the cookie, and a value, in our case a randomly generated unique number.

Most computers are sold with cookies enabled, but you can set your computer to disable cookies if you prefer to. However, you should be aware that the milkteds® website will not work without cookies - you will not be able to login or purchase products if you have disabled cookies.

When you visit our website we send you a cookie as it makes the interaction between the user and website faster and easier. For example, the use of cookies:

  • allows the site to remember your registration details so you don’t have to re-register each time you visit.
  • allows you to add items to your shopping basket without having to login repeatedly.

Cookies may also be used in the following ways:

  • to allow us to match promotions and special offers to your preferences or to avoid showing you promotions repeatedly.
  • to compile anonymous, aggregated statistics that allow us to understand how users use our site. This helps us to improve the efficiency of our website for visitors and users.

Two types of cookies may be used on this website:

  • Session cookies - temporary cookies that remain in the cookie file of your browser until you leave the site.
  • Persistent cookies - remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Collection of personal data

When you register with us we collect the following information: - 
Your name and address, a contact telephone number, and an e-mail address. 
We keep this information on a secure data system, which is not accessed by anyone other than Milkthreads and its associated companies.

If you place an order we also require your credit card details, however we do not store these details on our servers, instead you are taken to the HSBC banks secure payment processing facility, Global Iris.

We use login and password controls on our systems.

We keep a record of any correspondence you send us including e-mail messages as this helps us to track any problems or concerns you may have.

We also keep a record of your purchases with us so that we deal quickly with any issue you may have about your order.

Use of personal data

We are committed to safeguarding the personal data of milkteds.com visitors; this policy sets out how we will treat your personal information. The data we collect is also used in the following ways:

  • enabling us to tell you about any special offers or promotions or company news that we feel may be of interest to you – but this is only where you have given permission. You may unsubscribe from receiving such information and offers at any time by clicking ‘unsubscribe’ at the foot of all communication. To ensure your website account reflects this information, please log in and on your account page tick the relevant box at the bottom of the screen.
  • enabling us to contact you (and to ask for your permission to be included if we are planning any market research) so that we establish what you like or don't like about our products and service
  • planning our future product purchases so as to try and meet your requirements going forward
  • helping us to understand the shopping behaviour of our customers so that we can send you the most relevant information and not waste your time and our money
  • when necessary, sharing your information with fraud detection agencies - at all times the information will be secure
  • We may share email contacts with any of our sister companies but please note milkteds.com never share your personal contact details with any third parties.

We regularly review this policy to ensure that we continue to comply with all the necessary regulations and give you the utmost confidence in the management of our data.

Credit Card Security

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software – the Industry standard technology for securing Credit Card data - which encrypts information transmitted from our website. Each credit card transaction is authorised and charged separately, so you will be required to input the entire number for all transactions. 

All material on this website, except where specifically stated otherwise, is © Copyright 2015 Milkthreads Ltd T/A Milkteds, registered office Western House 44 Western Rd Flixton Manchester M19 6LF. Trademarks, service marks and logos displayed on this site belong to Milkteds Ltd and all its subsidiaries or are on license to Milkthreads Ltd. Nothing contained on this site should be construed as granting any licence to use any trademark, service mark or logo displayed on this site.

Google Remarketing
Milkteds use Google remarketing. Remarketing is a type of online advertising which allows us to show ads to users who've previously visited our website as they browse the Web. Therefore as a visitor to the Milkteds website please be aware of the below.

  • Third party vendors, including Google, show Milkteds website ads on sites on the internet.
  • Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to the Milkteds website.
  • Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

To give you the best, most personalised online shopping experience Milkteds uses cookies. By continuing and shopping at Milkteds you are accepting these cookies.

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Terms & Conditions